Terms of Service

1. Agreement

These terms apply when you use this website or schedule a repair with ProFix Appliance Repair Las Vegas (“we,” “us”). By booking service, you agree to them. We provide residential and commercial appliance repair in the Las Vegas Valley, Nevada.

2. Appointments and Access

• Arrival windows are estimates. We will let you know if your technician is running late.
• An adult (18 or older) authorized to approve the work must be present, or the property owner or manager must arrange access in advance.
• You are responsible for providing safe access to the appliance, including any gate codes, HOA or building permissions, and a clear work area.
• If you need to cancel or reschedule, please let us know as early as you can so the time can go to another customer.

3. Diagnosis, Approval and Payment

• After diagnosing the problem, we will explain the recommended repair and its cost. No repair work is performed until you, or the person authorized to act for the property, approve it.
• If a part has to be ordered, we will tell you before ordering it, and a return visit will be scheduled to complete the repair.
• Payment is due when the work is completed unless we have agreed otherwise in writing. Accepted payment methods will be confirmed when you book.

4. Warranty

• 90-day parts and 30-day labor warranty on completed repairs, measured from the date of the repair.
• The warranty covers the specific parts we installed and the work we performed. It does not cover new or unrelated failures.
• The warranty does not apply if the appliance is later repaired or altered by someone else, misused, or damaged by external causes such as power surges, flooding or improper installation.
• We use genuine OEM parts when they are available; otherwise we use parts of comparable quality, and we will tell you which.

5. Limitation of Liability

To the extent permitted by Nevada law, our liability for any repair is limited to the amount you paid for that repair. We are not responsible for:

• Pre-existing damage or wear unrelated to our work
• Food, medication or other contents lost because an appliance failed
• Indirect, incidental or consequential damages
• Appliances that cannot be repaired economically or for which parts are no longer available

6. Parts and Timing

Some repairs can be finished on the first visit; others depend on parts that have to be ordered. Parts availability is outside our control, so we cannot promise that every repair will be completed the same day.

7. Service Area

We serve the following areas in Clark County, Nevada: Paradise; Spring Valley; Enterprise & Mountain's Edge; Southern Highlands & Silverado Ranch; Green Valley & Anthem (Henderson); Inspirada (Henderson). See our service area page for ZIP codes.

8. Website Use

Content on this website is general information about appliances and our services. It is not a substitute for an in-person diagnosis. Do not attempt repairs involving gas lines, sealed refrigerant systems or live electrical circuits yourself.

9. Governing Law and Venue

These terms are governed by the laws of the State of Nevada, without regard to its conflict-of-law rules. Any dispute arising from these terms or our services will be resolved in the state or federal courts located in Clark County, Nevada, and you consent to the jurisdiction of those courts.

10. Contact